Q-SYS WINS BEST QUEUE MANAGEMENT SYSTEM PROVIDER AT DIGITAL TECH 100 AWARDS 2023 Recognition is a beacon that lights the way forward. It is with great pride and enthusiasm that we announce Q-SYS, our Queue Management and Customer Experience subsidiary, has been honored with the prestigious “Best Queue Management System Provider” award at the Digital Tech 100 Awards 2023. This accolade is a testament to the unwavering dedication and relentless commitment of our incredible team at Q-SYS. It’s also a reflection of the trust our clients have placed in us. After all, innovation is not a solo endeavor – it’s a collaborative journey that is powered by partnerships, client feedback, and a shared vision for a better tomorrow.   At Q-SYS, we’ve always believed that the way businesses manage their customer journey and streamline operations is a critical component of success and prosperity.  We understand that waiting in line can be frustrating, and every minute spent in a queue can impact a customer’s perception of your brand. That’s why we’ve dedicated ourselves to transforming queue management, ensuring that businesses can create smoother, more efficient, and ultimately more satisfying customer journeys.   Our award-winning queue management system is the result of years of hard work, research, and innovation. It’s designed to empower businesses across various industries to take control of their queues and, in turn, transform their customer experiences. Whether it’s reducing wait times, optimizing staff allocation, or providing real-time insights, our system is a game-changer for those who strive to deliver exceptional service. We want to express our heartfelt gratitude to the Digital Tech 100 Awards for recognizing our dedication to innovation. This acknowledgment inspires us to keep pushing forward, to keep reimagining customer experience, and to keep delivering solutions that truly matter. However, we wouldn’t be here without the unwavering support of our team, clients and partners. Your trust in Q-SYS drives us every day to refine our solutions, develop new features, and ensure that our queue management system remains at the forefront of industry standards. Your feedback and insights are invaluable to us, and we pledge to continue working tirelessly to exceed your expectations.   Winning the “Best Queue Management System Provider” award is not just a milestone for Q-SYS but a reaffirmation of our commitment to transforming customer experiences. We’re excited about the road ahead, and we invite you to join us on this journey of innovation, collaboration, and unparalleled service. Thank you for believing in us and for being part of the RIANA and Q-SYS family. Together, we’ll continue to redefine what’s possible in the world of customer experience.

Q-SYS WELCOMES SAFARILINK AVIATION ONBOARD Safarilink is Kenya’s premier safari airline with a network connecting domestic scheduled services to leading safari destinations within Kenya and across the border to northern Tanzania. In light of the ongoing changes in consumer behavior, Safarilink recently adopted the Q-SYS Customer Experience Portal to manage its customers’ experience through various touchpoints. After careful consideration of several options, they settled on Q-SYS to help them improve and optimize their customer journeys. According to Miss Terryanne Mutindi, Safarilink’s Communications & Operations lead, they have witnessed an increased level of engagement with their customers since deploying the Q-SYS CX Portal. “Thanks to the Q-SYS CX Portal, we can now deliver hyper-personalized customer engagement since every interaction from booking a flight to checking in and QR codes in all our counters are opportunities to interact with the clients.” We are proud of this new partnership at Q-SYS and the larger RIANA Group and endeavor to help organizations continuously deliver better experiences and improve business results. Get in Touch Your name Your email Country Select CountryAfghanistanAland IslandsAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua And BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamas TheBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBruneiBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo The Democratic Republic Of TheCook IslandsCosta RicaCote D'Ivoire (Ivory Coast)Croatia (Hrvatska)CubaCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEast TimorEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland IslandsFaroe IslandsFiji IslandsFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambia TheGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernsey and AlderneyGuineaGuinea-BissauGuyanaHaitiHeard and McDonald IslandsHondurasHong Kong S.A.R.HungaryIcelandIndiaIndonesiaIranIraqIrelandIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea NorthKorea SouthKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacau S.A.R.MacedoniaMadagascarMalawiMalaysiaMaldivesMaliMaltaMan (Isle of)Marshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlands AntillesNetherlands TheNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana IslandsNorwayOmanPakistanPalauPalestinian Territory OccupiedPanamaPapua new GuineaParaguayPeruPhilippinesPitcairn IslandPolandPortugalPuerto RicoQatarReunionRomaniaRussiaRwandaSaint HelenaSaint Kitts And NevisSaint LuciaSaint Pierre and MiquelonSaint Vincent And The GrenadinesSaint-BarthelemySaint-Martin (French part)SamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth GeorgiaSouth SudanSpainSri LankaSudanSurinameSvalbard And Jan Mayen IslandsSwazilandSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTogoTokelauTongaTrinidad And TobagoTunisiaTurkeyTurkmenistanTurks And Caicos IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUnited States Minor Outlying IslandsUruguayUzbekistanVanuatuVatican City State (Holy See)VenezuelaVietnamVirgin Islands (British)Virgin Islands (US)Wallis And Futuna IslandsWestern SaharaYemenZambiaZimbabwe Appointment BookingQueue Management SystemSelf Service KioskDigital SignageCustomer Experience Portal Subject Your message (optional)