Optimizing Patient Flow with a Queue Management System To...
Transforming Customer Experiences, Empowering Growth
We enable Africa`s businesses to deliver exceptional customer experiences through datadriven intelligence
Trusted by Africa's Leading Brands
3x
Increased returns
Companies prioritizing customer experience outperform their competitors, generating 3 times higher shareholder returns compared to companies that do not include CX in their growth strategy
McKinsey and Company
Industries We Serve:
Financial Sector
Healthcare
Hospitality
Retail
NGO
Government
Customer Stories
Serving 20,000+ customers in more than 100 organizations across Africa
Read our case studies and find out how businesses are using
Q-SYS to deliver remarkable customer experiences
Q-SYS Expands Presence across Africa with Successful Deployment of the Q-SYS Queue Management System at IOM-UN Migration in Harare
We are excited to share that the Q-SYS Queue...
Q-SYS Solutions
Centralized Digital Signage
Customer Experience
Have It All
Accelerate your business' growth and potential with the Q-SYS Have It All Suite. A comprehensive option that combines all our solutions integrated into one powerful suite to completely transform how you approach and deliver exceptional customer experiences
With the Have It All Suite, you get:
Q-SYS Appointment Booking ModuleGive your customers greater convenience to book their appointments at their most preferred time, all while generating more revenue
Q-SYS Self Service KioskItem content. Click the edit button to change this text.- Q-SYS Queue Management System
Manage queues efficiently and effectively, and gain valuable insights into your customer journey.
Q-SYS Digital SignageEngage and inform your customers with stunning visuals and targeted messaging while they wait for service.
- Q-SYS Customer Experience Portal
Let your customers' voices be heard through the CX/Feedback portal that allows customers to share their uncensored feedback at the end of their journey
Frequently Asked Questions (FAQ)
Yes. Q-SYS operates in several African countries, including Kenya, Uganda, Nigeria, Congo, Tanzania, Zambia and Ghana. We are committed to transforming customer experiences across the African continent.
Our after-sales support includes assistance with system maintenance, ongoing user training sessions, troubleshooting, and ongoing customer service to ensure that you get the most out of our solutions.
Getting started with Q-SYS is easy. Simply reach out to us via email or by scheduling a free demo, and our team will guide you through the process. You can choose to explore our Queue Management System, Digital Signage, or Customer Experience Portal. We’ll work with you to tailor our solutions to your specific business needs.
Yes, all our solutions can be customised to fit unique client requirements. Additionally, Q-SYS solutions are also easily integrated with existing systems and can be scaled as your business expands.