Transforming Customer Experiences, Empowering Growth

We enable Africa`s businesses to deliver exceptional customer experiences through datadriven intelligence

Trusted by Africa's Leading Brands

Manage, Engage and Delight | Customers Across Touchpoints

At Q-SYS, we are all about creating memorable Customer Experiences

We believe the customer is always at the heart of every successful venture. Through our award-winning Queue Management System, Self Service Kiosks, Digital Signage, Appointment Booking and Customer Experience/Feedback solutions, we help businesses to manage, engage, and delight their customers at every point across their entire customer journey.

3x

Increased returns

Companies prioritizing customer experience outperform their competitors, generating 3 times higher shareholder returns compared to companies that do not include CX in their growth strategy

McKinsey and Company

Industries We Serve:

Financial Sector

Financial Sector

Hospitality​

Retail

Retail

Retail

Customer Stories

Serving 20,000+ customers in more than 100 organizations across Africa

Read our case studies and find out how businesses are using

Q-SYS to deliver remarkable customer experiences

Q-SYS Solutions

Self Service Kiosk

Appointment Booking

Queue Management System

Centralized Digital Signage

CX Portal

Have It All

Accelerate your business' growth and potential with the Q-SYS Have It All Suite. A comprehensive option that combines all our solutions integrated into one powerful suite to completely transform how you approach and deliver exceptional customer experiences

With the Have It All Suite, you get:

  • Q-SYS Appointment Booking Module

     

    Give your customers greater convenience to book their appointments at their most preferred time, all while generating more revenue

  • Q-SYS Self Service Kiosk
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  • Q-SYS Queue Management System

    Manage queues efficiently and effectively, and gain valuable insights into your customer journey. 

  • Q-SYS Digital Signage

    Engage and inform your customers with stunning visuals and targeted messaging while they wait for service.

  • Q-SYS Customer Experience Portal

    Let your customers' voices be heard through the CX/Feedback portal that allows customers to share their uncensored feedback at the end of their journey

Frequently Asked Questions (FAQ) 

Yes. Q-SYS operates in several African countries, including Kenya, Uganda, Nigeria, Congo, Tanzania, Zambia and Ghana. We are committed to transforming customer experiences across the African continent. 

 

Our after-sales support includes assistance with system maintenance, ongoing user training sessions, troubleshooting, and ongoing customer service to ensure that you get the most out of our solutions. 

Getting started with Q-SYS is easy. Simply reach out to us via email or by scheduling a free demo, and our team will guide you through the process. You can choose to explore our Queue Management System, Digital Signage, or Customer Experience Portal. We’ll work with you to tailor our solutions to your specific business needs. 

Yes, all our solutions can be customised to fit unique client requirements. Additionally, Q-SYS solutions are also easily integrated with existing systems and can be scaled as your business expands.

Get Started with Q-SYS

Join 100+ Organizations That Trust Q-SYS To Deliver Exceptional Customer Experience

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