Karibu kwenye Q-SYS!

Efficiently Manage Queues and Delight Customers with Q-SYS Queue Management System and Customer Experience Solutions

Trusted by Africa's Leading Brands

At Q-SYS, we are all about creating memorable Customer Experiences

Welcome to QSYS Queue Management System, the premier queueing technology choice for Nigeria’s businesses. Our innovative solutions are crafted to optimize customer flow and boost operational efficiency, ensuring that your business runs smoothly and your customers leave happy, every time.

Industries We Serve in Tanzania

Healthcare

Finance

Retail

Government

NGO

Our Products

Self Service Kiosk

Queue Management System

Appointment booking

Centralized digital signage

Customer Experience

Our Products

Self Service Kiosk

Queue Management System

Appointment Booking

Centralized Digital Signage

Customer Experience

Local Impact

Testimonials from Cedarcrest Nigeria​

The team did a fantastic job right from the point of arrangement, onboarding, training, and support. I would give them 100% but no one can be perfect, so I will give 95%. The queue management and patient experience portal have helped the hospital make great adjustments in terms of service delivery. We are also able to get reports to plan and serve patients better.

Arimi Kulawole, Software Administrator at Cedarcrest Hospital – Abuja

Q-SYS Queue Management System - Every Customer Journey Ends With A Smile.

Key Features

Better Customer Flow

Our solutions are designed to streamline customer flow, reducing wait times and enhancing the overall customer experience.

Real-Time Monitoring

Our system provides real-time updates and analytics, enabling businesses to monitor queue statuses and make data-informed decisions.

Operational Excellence

Q-SYS optimizes operational processes, leads to more staff productivity and better service delivery.

Integration Capabilities

Q-SYS’s Queue Management System and Customer Experience solutions seamlessly integrate with your existing infrastructure, ensuring a smooth transition and minimal disruption to your operations.

Queue Notifications

Keep your customers informed with real-time queue notifications, reducing uncertainty and improving transparency and satisfaction.

Data Protection

We prioritize data protection, ensuring that all customer data is securely managed and compliant with relevant regulations.

Customer Feedback

Our system includes features for collecting and analyzing customer feedback, enabling continuous improvement in service quality.

Take the First Step Towards Exceptional Customer Experience

Don’t let long queues and inefficient service hold your business back. Schedule a personalized demo or consultation today to experience the transformative benefits of Q-SYS’s Queue Management System and Customer Experience solutions firsthand.

The Q-SYS Advantage

We Understand Tanzania’s Service Industry

We have an in-depth understanding of the unique challenges and needs of Tanzanian businesses. Our solutions are tailored to address these specific issues, ensuring maximum efficiency and customer satisfaction.

Local Support Teams

Our local support teams are readily available to provide prompt assistance and ensure smooth implementation. We are here to help every step of the way, for the long haul.


Become an authorized Q-SYS Reseller

Join our network of trusted partners and bring innovative queue management and customer experience solutions to businesses across Tanzania. Apply today to increase your income and become an official Q-SYS Reseller.

Frequently Asked Questions (FAQ)

Yes. Q-SYS operates in several African countries, including Tanzania, Kenya, Uganda, Tanzania, DR Congo and Ghana. We are committed to transforming customer experiences across the African continent.
Yes, Q-SYS offers lease options for our services. We understand that different businesses have different financial needs, and our lease options provide flexibility in acquiring and implementing our solutions.
Our after-sales support includes assistance with system maintenance, ongoing user training sessions, troubleshooting, and ongoing customer service to ensure that you get the most out of our solutions.
Getting started with Q-SYS is easy. Simply reach out to us via email or by scheduling a free demo, and our team will guide you through the process.  We'll work with you to tailor our solutions to your specific business needs.
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